In "'I Just Put Koreans and Nails Together': Nail Spas and the Model Minority," Miliann Kang argues that ______ "transforms a hygienic process […] into a richly rewarding physical and emotional experience-that is, when it meets customers' expectations."

Question

Quizplus · Accepted Answer

Kang specifically uses the term "body labor" to describe how the work in nail spas goes beyond mere physical tasks to include emotional and aesthetic efforts that enhance the customer's experience, transforming a basic hygienic service into something more rewarding and fulfilling.