The Pareto principle says that
A)An organization's commitment to customer service must extend even beyond the point of purchase.
B)Quality is achieved by prevention, not appraisal.
C)In organizations, individuals tend to be promoted up to their "level of incompetence."
D)80% of consequences can be attributed to 20% of the causes.

Question

Quizplus · Accepted Answer

The Pareto principle does assert that 80% of the consequences can be attributed to 20% of causes. It is also referred as the 80/20 rule.
Key Takeaway: Option A refers to Kaoru Ishikawa's TQM philosophy and is unrelated to cause and effects. Option B is the not the best response, since the statement that quality is achieved by prevention, not appraisal is one of Philip B. Crosby's four absolutes of quality management. Option C describes the "Peter Principle," the belief that individuals tend to be promoted up to their "level of incompetence" within organizations.

The Pareto Principle Says That