What Are the Three Phases of Issues Management

What are the three phases of issues management?

A) Scanning the environment to identify issues and trends that will affect society.
B) Assuming that last year's issues have been resolved and this year's issues will be similar.
C) Using the same categorization process for identifying issues as your competitors do.
D) Evaluating the impact issues will have on the firm and ranking issues by priority to the firm.
E) Conducting a strategic analysis to develop strategies for dealing with high-priority public affairs issues.