A salesperson may create a product liability for his or her company by virtue of promises made verbally to customers.

Question

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If a salesperson makes promises about a product, and those promises turn out to be false or misleading, and a customer is harmed as a result, the company may be held liable for the salesperson's actions. This is known as "product liability" and can result in costly lawsuits and damage to the company's reputation.

A Salesperson May Create a Product Liability for His or Her