In face-to-face communication, the verbal portion of the message accounts for about 90 percent of the meaning.

Question

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In face-to-face communication, the non-verbal portion of the message (such as tone of voice, facial expressions, and body language) also plays a significant role in conveying meaning, accounting for up to 60-70 percent of the overall message. Therefore, the verbal portion of the message accounts for approximately 30-40 percent of the meaning.

In Face-To-Face Communication, the Verbal Portion of the Message Accounts