Customers do not expect to have contact with the salesperson after the sale is completed.

Question

Quizplus · Accepted Answer

Customers may need to contact the salesperson for follow-up questions, issues with the product, or potentially to make another purchase in the future. Building and maintaining a relationship with the customer after the sale can also increase the likelihood of them becoming a repeat customer and recommending the product or service to others.

Customers Do Not Expect to Have Contact with the Salesperson