This job position is often second only to the General Manager in noncluster operations:
A) Program Director
B) Sales Manager
C) Operations Director
D) Business Manager

Question

Quizplus · Accepted Answer

The Operations Director is responsible for overseeing the day-to-day operations of the business, including managing staff, ensuring customer satisfaction, and maintaining profitability. This role is critical in the absence of the General Manager and is often second in command. The Program Director is typically responsible for developing and implementing programs, the Sales Manager is responsible for sales and revenue generation, and the Business Manager oversees the financial aspects of the business. While these roles are important, they are not typically second in command to the General Manager.

This Job Position Is Often Second Only to the General