Anthony, a sales manager, is in the process of determining the extent to which the members of the salesforce possess the skills, attitudes, perceptions, and behaviours required to be successful. What is Anthony engaged in?

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Anthony is assessing the skills, attitudes, perceptions, and behaviors of the salesforce to determine if they have the necessary qualities to be successful. This is the first step in identifying what training or development may be needed, which is known as a needs assessment. Job analysis is the process of determining the duties and skill requirements of a position, performance evaluation is the process of assessing an individual's job performance, and setting training objectives is a step that follows a needs assessment in order to develop specific objectives for the training program.

Anthony, a Sales Manager, Is in the Process of Determining