A nursing manager recognizes that the changes that she is expected by administration to implement will be met with staff resistance. She is committed to determining the root of the resistance and communicating positively with her staff. The nurse manager's actions characterize her as a(n):
A) change agent.
B) implementation expert.
C) restructuring motivator.
D) supervisory threat.

Question

Quizplus · Accepted Answer

The change agent needs to anticipate resistance, determine why it is occurring, and try to determine what the person who is resisting is trying to protect.

A Nursing Manager Recognizes That the Changes That She Is