The first step in the development of a case management program is:
A) to identify high-volume or high-risk case types.
B) to develop a pilot program.
C) to assess the organization and the client population served.
D) to form an interdisciplinary care team.

Question

Quizplus · Accepted Answer

The general process for the development of a case management is to assess the organization and the client population served; identify high-volume or high-risk case types; determine the usual client care problems, issues, or difficulties related to the high-volume or high-risk case types, with desired goals; form an interdisciplinary care team of the interrelated care providers who will be involved with the case types; develop and design an interdisciplinary critical pathway for each selected case type; develop a pilot program or trial site; and then evaluate the pilot program and consider system-wide implementation.

The First Step in the Development of a Case Management