Nurse managers can create an environment that is devoted to health care safety by doing which of the following? (Select all that apply.)
A) Adopting and embracing the concept of disciplining staff who commit errors
B) Learning the concepts and tools related to quality improvement and quality assurance
C) Becoming a role model for staff and peers in practicing health care safety concepts
D) Encouraging staff to be constantly vigilant in identifying potential risks in the care environment
E) Creating a sense of partnership with patients and families to promote communication about safety concerns and soliciting their suggestions to correct and prevent potential risks

Question

Quizplus · Accepted Answer

Nurse managers can personally create an environment that is devoted to health care safety by doing the following: learning the concepts and tools related to risk identification, analysis, and error reduction; adopting and embracing the concept of non-punitive error reporting; advocating for the establishment of a non-punitive culture if it is not currently a strong ideal within the organization; encouraging staff to be constantly vigilant in identifying potential risks in the care environment; creating a sense of partnership with patients and families to promote communication about safety concerns and soliciting their suggestions to correct and prevent potential risks; and becoming a role model for staff and peers in practicing health care safety concepts.

Nurse Managers Can Create an Environment That Is Devoted to Health