An office recently laid off some more senior employees because of a shift to a complex electronic filing system. Management was concerned that some older employees would have difficulty learning the electronic system and it would be a inefficient and costly to invest in training them because older employees might soon retire. Is the office's decision likely prudent?

Question

Quizplus · Accepted Answer

Discrimination based on age is illegal in the workplace, and it is inappropriate for management to assume that older employees would have difficulty with new technology without providing training or opportunity for them to learn. Furthermore, research has shown that older workers can be just as capable of learning new technology as younger workers.

An Office Recently Laid Off Some More Senior Employees Because