If there are two excellent internal candidates for the position of fitness program director, club management needs to assess the strengths and weaknesses of both. When quantitative techniques seem inappropriate or non-applicable, managers can employ a T-chart. The characteristics compared in T-charts are not like costs or numbers of items that are typically part of quantitative decisions. They are more qualitative or subjective in nature. They might include communication and organizational skills, for example, which are not easily expressed in numbers. The T-chart registers all the factors the manager is considering in a decision so that each factor can be considered carefully.
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