You are a student ambassador for your school and at an open house for prospective students a worried mom comes to you asking questions about health issues that you know little about. However, you are able to point her to a representative of campus health services who will have the answer. Because you know whom to call, you are able to get all her questions answered for her. This is an example of the operation of _______.

Question

Quizplus · Accepted Answer

This is an example of transactive memory, which is the process of collectively remembering information by knowing who has the knowledge and where to find it. In this scenario, the student ambassador knows who to direct the worried mom to in order to get her questions answered.

You Are a Student Ambassador for Your School and at an Open