Criticism, complaints about the other, aren't always a bad thing in conflict resolution because_________.
A) it suggests a level of friendship that can be built upon
B) when it is reciprocated the parties recognize the foolishness of the conflict
C) it can be the trigger that moves latent conflict into the open and toward resolution
D) it means that the conflict is near resolution
E) accepting criticism is part of being mature

Question

Quizplus · Accepted Answer

Criticism and complaints can highlight underlying issues that may have been hidden, and bringing them to the surface can be the first step toward resolving the conflict. This can also create an opportunity for the parties to understand the other person's perspective and work toward finding a mutually acceptable solution.

Criticism, Complaints About the Other, Aren't Always a Bad Thing