HYPERLINK "http://en.wikipedia.org/wiki/Albert_Mehrabian" "_blank" Albert Mehrabian's research on nonverbal communication includes his assertion that 55 percent of communicated meaning comes from_______.
A) eye movements
B) tone of voice
C) body movements
D) smiles and other movements of the mouth
E) facial expressions

Question

HYPERLINK "http://en.wikipedia.org/wiki/Albert_Mehrabian" 	 "_blank" Albert Mehrabian's research on nonverbal communication includes his assertion that 55 percent of communicated meaning comes from_______.
A) eye movements
B) tone of voice
C) body movements
D) smiles and other movements of the mouth
E) facial expressions

Quizplus · Accepted Answer

Albert Mehrabian's research on nonverbal communication is famously summarized in the 7-38-55 rule, where 55% of communication is through facial expressions, 38% through tone of voice, and 7% through words themselves.

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