When Asked an Uncomfortable Question by an Acquaintance at an Office

When asked an uncomfortable question by an acquaintance at an office party, most people's reaction will result in a(n) _______________.

A) upshift to make the relationship feel more formal and less open
B) upshift to make the relationship feel more relaxed and personal
C) downshift to make the relationship feel more relaxed and personal
D) downshift to make the relationship feel more formal and less open
E) horizontal shift to maintain the status quo