You and a friend pass in the hall and you offer up a hearty "What's up?" Certainly you wanted to acknowledge your friend, but you were also exercising communication's power to ___________.
A) shape his perception of you
B) pass the time effectively
C) downshift the encounter
D) demonstrate courtesy
E) shape your perception of your friend

Question

Quizplus · Accepted Answer

By choosing to use the phrase "What's up?" instead of a different greeting or ignoring the friend altogether, the speaker is attempting to shape their friend's perception of them as friendly and approachable.

You and a Friend Pass in the Hall and You