Client resistance to a program can be overcome by
A) considering the viewpoints of all stakeholder groups in the design of the program.
B) alleviating potential clients' uncertainties by providing information about aspects of the program that might bother them.
C) requiring participation in the program as a condition of receiving other benefits (such as unemployment insurance) so that potential clients can experience the advantages of the program.
D) doing either a or b, but not c.

Question

Quizplus · Accepted Answer

Options A and B both involve strategies to overcome client resistance by considering their perspectives and addressing their concerns, which can be effective in encouraging participation. Option C, which involves coercion, is generally not considered a best practice for overcoming resistance as it does not address the underlying issues causing the resistance.

Client Resistance to a Program Can Be Overcome by