If personal selling is prominent in the firm's marketing strategy, some sort of _________ to help determine sales training needs is highly recommended.
A) customer survey
B) job analysis
C) competitor survey
D) performance testing
E) salesforce audit
Correct Answer:
Verified
Q9: Methods of needs assessment include all of
Q10: A systematic, diagnostic, prescriptive tool that can
Q11: According to the text, in the sales
Q12: An example of a performance test would
Q13: A _ asks salespeople to indicate areas
Q15: A _ helps determine how competitive the
Q16: A _ defines expected behavior for salespeople.
A)
Q17: A _ is an investigation of the
Q18: According to the text, common mistakes made
Q19: According to the text, a common mistake
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