The staircase model of communication competence is a situational-based model-we can be quite competent in dealing with one cultural group but totally incompetent in dealing with other cultural groups.

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The staircase model acknowledges that communication competence is situational-based, meaning that one's competence may vary depending on the cultural group they are interacting with. Thus, one may be competent in dealing with one cultural group but incompetent in dealing with another.

The Staircase Model of Communication Competence Is a Situational-Based Model-We