The Example of the Domestic Violence Diversion Program Director Who

The example of the domestic violence diversion program director who told the author that the program had "a 100% success rate" because no offender ever returned to the program demonstrates that

A) most well-meaning organizations and programs do not require sociological analysis to determine if they are achieving their goals.
B) people do not generally understand how statistics operate.
C) most people have not been trained in how to conduct and evaluate social science research to best answer questions such as how successful a given program may be.
D) it is extremely difficult to confront macro-level scale social problems when people have unrealistic perspectives.