A company that makes significant sales over the internet has customers enter their addresses on screens that have drop-down menus for certain items, such as the name of the state and the available colors of the items for sale. This use of drop-down menus is most likely an example of which type of internal controls?

Question

Quizplus · Accepted Answer

The use of drop-down menus is an example of process design features to prevent errors. By limiting the options available to customers, it reduces the risk of typos or errors in entering their address information.

A Company That Makes Significant Sales Over the Internet Has