The nurse is preparing an educational class to improve communication by members of the healthcare team who interact with patients who have health literacy issues concerning obtaining informed consent. What method would be most effective for the nurse to use so as to help enhance communication?
A) Refer the participants to an online website for review of available resources.
B) Update all patient information forms within the hospital to stated health literacy standards.
C) Encourage the use of drawings to deliver information.
D) Use shared decision making as the framework for communication.

Question

Quizplus · Accepted Answer

Using shared decision making as the framework for communication would be the most effective method for improving communication with patients who have health literacy issues concerning obtaining informed consent. Shared decision making involves actively involving the patient in the decision-making process by providing them with information, exploring their values and preferences, and jointly making a decision that aligns with their needs and values. This approach can help improve patient understanding of the care being provided and improve their overall satisfaction with the healthcare experience. The other options are not as effective as they do not actively involve the patient in the communication process or provide a framework for improving communication.

The Nurse Is Preparing an Educational Class to Improve Communication