A nurse has requested reasonable accommodation from the nurse manager based on needing more flexibility in her work schedule. The nurse's attendance record indicates several call ins during the prior month. The nurse is asking to be able to start shift work approximately two hours start of the shift. The nurse has previously asked for consideration based on a medical diagnosis of anxiety. How should the nurse manager respond?
A) Obtain medical documentation of the confirmed diagnosis and submit to Human Resources.
B) Ask the nurse for additional information relative to nurse's concern.
C) Compromise and allow the nurse to being shift work 30 minutes later.
D) Consider this to be a reasonable accommodation.
E) Transfer the nurse to a different unit.

Question

Quizplus · Accepted Answer

The nurse manager should first gather more information from the nurse regarding their specific needs and concerns before making any decisions. They should have a discussion with the nurse and ask for details about their medical condition and how it relates to their request for a flexible schedule. The nurse manager may also want to review the attendance record and consider if any disciplinary action is needed for multiple call-ins. Only after gathering more information can the nurse manager determine if the request is a reasonable accommodation and decide on the appropriate next steps.

A Nurse Has Requested Reasonable Accommodation from the Nurse Manager