Which of the following statements best describes the manufacturing-based definition of quality?
A) Quality is the number of features that the product contains.
B) Quality is the extent to which the product fits and meets customer expectations regarding standards of use.
C) Quality is the degree to which a specific product conforms to consumer preferences.
D) Quality for products is difficult to measure or describe.

Question

Quizplus · Accepted Answer

The manufacturing-based definition of quality emphasizes meeting customer expectations, which is best described as the extent to which the product fits and meets those expectations. It is not solely based on the number of features or consumer preferences, and while measuring quality may be challenging, it is still considered an important factor in manufacturing.

Which of the Following Statements Best Describes the Manufacturing-Based Definition