A quality circle at Whole Foods supermarket holds a brainstorming session and attempts to identify the factors responsible for flaws in their checkout line processing. Which tool can be used to organize their findings?

Question

Quizplus · Accepted Answer

An affinity diagram is the best tool to use for organizing the findings from a brainstorming session. It helps to group and categorize ideas or problems that have been identified, allowing for solutions to be developed more efficiently. A process map may be useful for understanding the steps involved in the checkout line process but would not be the best tool for organizing the brainstorming session findings. A Deming chart and parallel diagram are not commonly used tools for this type of activity.

A Quality Circle at Whole Foods Supermarket Holds a Brainstorming