Service processes not are generally people centered or people sensitive.
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Q17: Only productivity and quality are important aspects
Q18: Every business should be overly focused on
Q19: Supply chain management (SCM) is a current
Q20: Supply chain design today also needs to
Q21: The design of the supply chain-selecting suppliers
Q23: Service science is the systematic application of
Q24: Lean operations are an important trend in
Q25: Operations management provides an array of useful
Q26: Sustainability is not a major concern of
Q27: Sustainability differs from lean operations in that
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