When groups engage in problem-solving and decision-making, they sometimes overestimate their abilities and assume an air of infallibility. This phenomenon is known as:

Question

Quizplus · Accepted Answer

Groupthink is a phenomenon in which group members prioritize group cohesion and unanimity over critical thinking, leading to a narrowing of perspectives, overconfidence in the group's decisions, and a tendency to overlook potential flaws in the chosen course of action.

When Groups Engage in Problem-Solving and Decision-Making, They Sometimes Overestimate