According to the text, problem behavior evolves from a personality conflict between a supervisor and an officer.
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Q10: The officers who were first to respond
Q11: Ascendants are intolerant of employees who do
Q12: Indifferents have a weak affiliative drive.
Q13: Employees are responsible for results when they
Q14: Values are the basis for the benefits
Q15: Indifferent employees seek promotions actively.
Q17: Marginal performers generally seek to "rock the
Q18: Most supervisors are more comfortable with officers
Q19: Tyrants resist every new idea.
Q20: Not every officer is affected by stress.
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