A key reason why a sales person would be reluctant to adopt SFA would be the risk of losing ownership of the customer relationship.

Question

Quizplus · Accepted Answer

Sales people may worry that implementing SFA could lead to their customers being assigned to other sales representatives or being managed by the system rather than the sales person themselves. This could undermine their ability to build and maintain strong relationships with their customers.

A Key Reason Why a Sales Person Would Be Reluctant