_________ analyze, score and route potential customers to the appropriate sales personnel.
A) Order Management systems
B) Lead Management systems
C) Customer Contact Centers
D) Contract Management solutions
E) Activity Management solutions
Correct Answer:
Verified
Q39: _ solutions provide for an accurate, expedient,
Q40: Research performed on the concept of knowledge
Q41: Research conducted on a major consumer packaged
Q42: Some of the basic considerations that must
Q43: Research by Ahearne, Srinvasan and Weinstein on
Q45: _allow you to design and automate virtually
Q46: _ provide an organization with the capability
Q47: Gartner has found that organizations investing in
Q48: _ take an existing product or service
Q49: _ are created around the needs of
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