Measures that monitor aspects of hotel performance that represent the outcome of actions already taken are called:

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Lag indicators are used to evaluate the success of actions already taken or the progress made towards a specific goal. In the case of hotels, lag indicators may include metrics such as occupancy rates, revenue per available room, and guest satisfaction scores. By tracking these measures, hoteliers can gain insight into the effectiveness of their strategies and make adjustments as necessary. Outcome indicators (A) are similar to lag indicators in that they measure the results of specific actions, but they may also include broader societal or environmental impacts. Lead indicators (B) are used to predict future performance based on current trends or activities. Summative indicators (D) are used to provide a summary or overall assessment of a particular aspect of hotel performance. Development indicators (E) measure progress towards broader goals, such as achieving sustainability or improving social equity.

Measures That Monitor Aspects of Hotel Performance That Represent the Outcome