Which behavior indicates the nurse is using a process recording correctly to enhance communication with patients?
A) Shows sympathy appropriately
B) Uses automatic responses fluently
C) Demonstrates passive remarks accurately
D) Self-examines personal communication skills

Question

Quizplus · Accepted Answer

Analysis of a process recording enables a nurse to evaluate the following: examine whether nursing responses blocked or facilitated the patient's efforts to communicate. Sympathy is concern, sorrow, or pity felt for the patient and is nontherapeutic. Clichés and stereotyped remarks are automatic responses that communicate the nurse is not taking concerns seriously or responding thoughtfully. Passive responses serve to avoid conflict or to sidestep issues.

Which Behavior Indicates the Nurse Is Using a Process Recording