Which of these patrol attitudes must negotiators overcome to be successful at communicating with hostage takers?

Name: Which of these patrol attitudes must negotiators overcome to be successful at communicating with hostage takers?
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Question

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Negotiators must overcome attitudes such as either/or thinking, the impulse to "just do something" (action bias), and minimizing feelings, as these can hinder effective communication and resolution in hostage situations.

Which of These Patrol Attitudes Must Negotiators Overcome to Be