The student nurse is listening to a lecture on communication. Which statement indicates that the teaching has been effective?
A) "A communication blocker is silence."
B) "A communication blocker is eye contact."
C) "A communication blocker is advising."
D) "A communication blocker is clarifying."

Question

Quizplus · Accepted Answer

Communication blockers tend to stop conversation and build mistrust. Giving advice fosters dependency and conveys to the patient that the nurse knows best. Silence, eye contact, and clarifying are techniques that enhance (facilitate) communication.

The Student Nurse Is Listening to a Lecture on Communication