What is a blueprint?
A) An outline of how the service will be delivered.
B) A rule book for service delivery.
C) A list of customer expectations.
Correct Answer:
Verified
Q1: What does GATS stand for?
A) General Agreement
Q2: Which of the following is NOT a
Q3: What is a pure service?
A) One which
Q4: Which of the following is NOT one
Q5: Which of the following is the most
Q7: What is a Planned Pioneering Venture?
A) A
Q8: What is a Poorly Planned Industrialised Clone?
A)
Q9: What does NTB stand for?
A) Non-taxable benefits.
B)
Q10: What is a blocked market?
A) One with
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