The Nurse Is Assessing a Patient Who Needs Teaching About

The nurse is assessing a patient who needs teaching about how to care for her wound at home. The nurse knows to be sensitive about asking questions that cause embarrassment. Which question is stated in the best manner?

A) "Would you like for me to write down how to change this dressing or is it better for you to see a demonstration?"
B) "What is the highest grade you completed when you were in school?"
C) "Do you read and write?"
D) "I am going to give you a handout on how to perform your dressing change. Now don't worry if you do not read, I'll read it to you."