A consumer or patient interested in changing managed care plans should review the standard performance measures that are developed by

Question

Quizplus · Accepted Answer

The National Committee for Quality Assurance (NCQA) is responsible for developing and publishing standard performance measures for managed care plans. These measures are used to assess the quality of care provided by the plan and can help consumers or patients make informed decisions about switching plans. The other options listed, The Joint Commission and Commission on the Accreditation of Rehabilitation Facilities, are accreditation organizations focused on healthcare facilities rather than managed care plans. While the Department of Health and Human Services may develop guidelines for managed care policies, they are not responsible for developing standard performance measures for individual plans.

A Consumer or Patient Interested in Changing Managed Care Plans