TQM can be defined as an organization-wide approach to continuously improving the quality of an organization's product and processes that are important to the customers.

Question

Quizplus · Accepted Answer

Total Quality Management (TQM) is indeed an organization-wide approach aimed at continuously improving the quality of all the organization's products, services, and processes to meet or exceed customer expectations.

TQM Can Be Defined as an Organization-Wide Approach to Continuously