Research suggests that communication failures may be responsible for 20%-25% of avoidable surgical errors in the U.S.
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Q26: Studies show that when a store assistant,
Q27: If a customer leans back with arms
Q28: The meaning of facial expressions communicating emotions
Q29: Heavy use of vocal segregates suggests a
Q30: Alex "Sandy" Pentland, the director of the
Q32: A high-pitched voice indicates anger.
Q33: By one estimate, the human face can
Q34: Research has found that pedestrians are more
Q35: Padding and puffery are examples of:
A)nonverbal communications
B)informal
Q36: Which of the following statements regarding eye
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