What type of interaction with callers to crisis intervention hotlines results in the best outcomes for the caller (Mishara, 1998)?

Question

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Nondirective (Rogerian) interactions, which are empathetic and client-centered, have been found to result in the best outcomes for callers to crisis intervention hotlines. This approach allows callers to feel heard and understood, which can be crucial in crisis situations.

What Type of Interaction with Callers to Crisis Intervention Hotlines