A patient states, "I'm really turned off when the doctor hurries out of here." The nurse responds, "You're feeling upset with your doctor because he doesn't spend enough time with you." This interaction demonstrates

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Reflecting involves putting into words the information received from the patient at an effective communication level. Summarizing means briefly stating the main data you have gathered. Validating provides the patient with an opportunity to correct information. Clarifying is asking a closed-ended question in response to a patient's statement to be sure you understand. The example given does not relate to definitions of the other communication strategies.

A Patient States, "I'm Really Turned Off When the Doctor