The patient asks, "What is an IVAC thermometer?" The nurse replies, "It is a heat-sensitive probe inserted into the sublingual area or rectal orifice. Heat transmission proceeds via an electrical system to a control center that interprets the temperature and displays it." This reply can be analyzed as
A) one-way communication.
B) active listening.
C) unnecessary use of jargon.
D) displaying sensitivity.
Correct Answer:
Verified
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