Which of the following measures are most helpful to the nurse who makes a personal commitment to practice violence prevention in the workplace? (Select all that apply.)
A) Get to know coworkers and look out for them.
B) Treat patients and coworkers with courtesy and respect.
C) Become familiar with policies relating to violence and harassment.
D) Assume individuals will not act on threats they make.
E) Interject opinions while attempting to clarify issues.
F) Set clear, firm limits on unacceptable behavior.

Question

Quizplus · Accepted Answer

Each of the correct answers is an example of general safeguards. All threats should be taken seriously and reported to management. Clarification requires questioning, listening to information given, and repeating what the individual said she or he thinks or feels. It is not a time to argue one's own point of view.

Which of the Following Measures Are Most Helpful to the Nurse