How did famous management thinker Joseph Juran define quality?
A)Achieving six sigma
B)Zero defect manufacturing
C)Value for cost
D)Fitness for use
E)Successful scope verification

Question

Quizplus · Accepted Answer

Ever been asked "what is quality?" It's a tough question to answer. We think the "fitness for use" definition Juran came up with is a good framework with which to think about quality. It implies a balance between managing defect and not spending too much for quality that isn't really needed.
Key Takeaway: Remember "fitness for use" as a definition if you ever need to remind someone that they are going overboard in quality requirements. For instance, a brake disc doesn't need to be perfectly shiny - it needs to stop your car. That's what its use is.

How Did Famous Management Thinker Joseph Juran Define Quality