Most observers have been impressed by both the scale and effectiveness of efforts to make government more "business-like."

Question

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While some observers have been impressed by efforts to make government operations more efficient and "business-like," there is a significant debate about the effectiveness and appropriateness of applying business principles to public administration. Critics argue that the unique goals, values, and responsibilities of government do not always align with business practices, and that focusing too much on efficiency can undermine other important public values.

Most Observers Have Been Impressed by Both the Scale and Effectiveness