In one study, interviews conducted with 93 employees revealed that interactions with customers aren't a major stressor.
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Q39: According to the current understanding of stress,
Q40: Emotional labour is:
A) human interaction.
B) the process
Q41: Many work-driven people who like what they
Q42: A key method of stress management is
Q43: A recommended stress-reduction technique is to rapidly
Q44: Recent research findings indicate that having good
Q45: Having too little to do can be
Q46: A major component of carpal tunnel syndrome
Q48: A major contributor to carpel tunnel syndrome
Q49: People with negative affectivity are valuable employees,
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