One way of deescalating severely disturbed callers is to humor them by "going along" with their hallucinations as a calming technique.
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Q1: The disinhibition effect means that people tend
Q2: One of the major problems in a
Q3: Telephone and online counseling pose far fewer
Q4: Because the telephone worker is not on
Q5: One of the advantages of telephone counseling
Q7: Volunteers who work crisis hotlines are actually
Q8: An iron-clad rule is that the worker
Q9: Telephone crisis centers have ready access to
Q10: Telephone crisis counseling is cheap,but generally ineffective
Q11: The best method of dealing with a
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