The Maslach Burnout Inventory is an excellent tool for examining stress points and problems in an organization.
Correct Answer:
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Q14: Human service workers who do crisis work
Q15: Burnout may lead to both personal and
Q16: Burnout encompasses not only the work setting,but
Q17: Pearlman and Saakvitne believe that,contrary to universal
Q18: "Deadwood" is a term given to workers
Q20: Being over-involved in client problems may cause
Q21: Burnout may have which of the following
Q22: A critical component in treating burnout is:
A)satiation.
B)substitution.
C)revitalization.
D)positive
Q23: Burnout may be characterized by what levels?
A)Person,place,and
Q24: The chronological stages of burnout are:
A)zealotry,assuredness,doubt,anxiety.
B)romanticism,idealism,pragmatism,realism.
C)industry,lethargy,condemnation,purposelessness.
D)enthusiasm,stagnation,frustration,apathy.
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